Customer Satisfaction Survey
On a scale of 0 to 10, how likely would you recommend our brand to your friends and family, 0 being ‘Not at all Likely’ and 10 being ‘Most Likely’?
How do you rate the behavior and support of the staff at our store?
How would you rate the shopping experience in our store ?
How do you rate the ambiance and cleanliness of the store?
How would you rate the return policies of our store/website?
How would you rate our store in terms of ease and quickness of shopping?
Please share your age with us .
How satisfied are you with the information related to products on our website?
Are the store staff supportive in assisting you in finding the items of your choice?
Do you feel the items are fairly priced at our store?
How satisfied are you with the product varieties available at our store/website?
What type of products do you like the most in our store? What other types of products do you wish we carried?
How satisfied are you with our return and exchange policies?
Do you find our store is conveniently located and easily accessible?
How appropriate do you feel the opening hours of our store are?
How do you rate the environment and ambience of our store?
Are you comfortable and satisfied with the parking facility?
How long have you been a customer of Kate & Co. Home?
Are you looking primarily for discounted pricing?
Are you looking to purchase in-store or online?
How do you prefer to hear from us?
Would you be interested in a referral/rewards program?
Thank you for taking the time to fill out our customer survey. Please leave your name & email info below. We will arrange to send you a $10 Kate &Co. Home gift certificate to show our appreciation for participating in our questionnaire.
